Privacy policy of ferrybusinessconsulting.com

This Website collects some Personal Data from its Users.

This document can be printed for reference using the print command in the configuration options of any browser.

Data Controller and Data Processor

ARLEYA INTERNATIONAL GROUP -FZCO

License number 41638

Building A2, Dubai Digital Park, Dubai Silicon Oasis, Dubai, United Arab Emirates.


+971 058 503 4583

Owner contact email: info@ferrybusinessconsulting.com

Types of data collected

Among the types of Personal Data that this Website collects, either directly or through third parties, there are: email address; phone number; Usage data; Tracker; name; surnames); unique device identifiers for advertising (Google Advertising ID or IDFA, for example); Data communicated during the use of the service; answers to questions; user content; content of the email or message; profile picture; message date; time the message was sent; message sender; Users quantity; city; Device Information; session statistics; latitude (of the city); longitude (of the city); browser information; clicks; click events; motion sensor events; mouse movements; scroll position; touch events.

Complete information regarding each category of Personal Data that is collected is provided in the sections of this privacy policy dedicated to this purpose or through specific explanatory texts displayed before the collection of said Data.Personal Data may be freely provided by the User or, in the case of Usage Data, it will be collected automatically when this Website is used.Unless otherwise indicated, all Data requested by this Website is mandatory and refusal to provide it may make it impossible for this Website to proceed with the provision of its services. In cases where this Website specifically indicates that certain Data is not mandatory, Users will be free not to communicate such Data without this having any consequence on the availability or operation of the Service.

Users who have questions about which Data is mandatory can contact the Owner.The use of Cookies – or other tracking tools – by this Website or by the owners of third-party services used by this Website is intended to provide the Service requested by the User, in addition to any other purposes that may be specified. described in this document and in the Cookies Policy.

The User assumes responsibility for the Personal Data of third parties that is obtained, published or shared through this Website.

Modality and place of the processing of the Data collected

Treatment Modalities

The Owner will process User Data appropriately and will adopt appropriate security measures to prevent unauthorized access, disclosure, alteration or destruction of the Data.The processing of Data will be carried out using computers and/or IT tools, following organizational procedures and modalities strictly related to the stated purposes. In addition to the Owner, in some cases certain categories of authorized persons related to the operation of this Website (administration, sales, marketing, legal and systems administration department) or external contractors who provide services to the Owner may access the Data ( such as external technical service providers, courier companies, hosting companies, IT companies, communication agencies) who will be appointed by the Owner as Data Processors, if necessary. An updated list of such persons may be requested from the Owner at any time.

Place

The Data is processed at the Data Controller’s offices, as well as at any other location where the parties involved in such processing are located.
Depending on the location of the Users, Data transfers may involve the transfer of Users’ Data to a country other than their own. For more information on the place of processing of such transferred Data, Users may refer to the section containing details on the processing of Personal Data.The Data is processed at the Data Controller’s offices, as well as at any other location where the parties involved in such processing are located.
Depending on the location of the Users, Data transfers may involve the transfer of Users’ Data to a country other than their own. For more information on the place of processing of such transferred Data, Users may refer to the section containing details on the processing of Personal Data.

Conservation period

Unless otherwise stated herein, Personal Data will be processed and retained for as long as necessary and for the purpose for which it was collected and may be retained for a longer period due to a relevant legal obligation or on the basis of the consent of the Users.

Purpose of the processing of the data collected

User Data is collected to enable the Owner to provide its Service, to fulfil its legal obligations, to respond to requests for enforcement, to protect its rights and interests (or those of its Users or third parties), to detect any malicious or fraudulent activity, as well as for the following purposes: Contact management and message sending, User database management, Tag management, Display of content from external platforms, Statistics, Contacting the User, Advertising, Traffic optimisation and distribution, Interaction with live chat platforms, SPAM protection and Communication.

Users can find specific information on the Personal Data used for each purpose in the section “Detailed information on the Processing of Personal Data”.

Detailed information on the Processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

  • AdvertisingThis type of service allows User Data to be utilised for advertising communication purposes. These communications are displayed in the form of banners and other advertisements on this Website, possibly based on User interests.
    This does not mean that all Personal Data are used for this purpose. Information and conditions of use are shown below.
    Some of the services listed below may use Trackers to identify Users or they may use the behavioural retargeting technique, i.e. displaying ads tailored to the User’s interests and behaviour, including those detected outside this Website. For more information, please check the privacy policies of the relevant services.
    Services of this kind usually offer the possibility to opt out of such tracking. In addition to any opt-out feature offered by any of the services below, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section “How to opt-out of interest-based advertising” in this document.Google Ad Manager (Google Ireland Limited)Google Ad Manager is an advertising service provided by Google Ireland Limited that allows the Owner to run advertising campaigns in conjunction with external advertising networks that the Owner, unless otherwise specified in this document, has no direct relationship with.
    In order to understand Google’s use of Data, consult Google’s partner policy.
    This service uses the “DoubleClick” Cookie, which tracks use of this Website and User behaviour concerning ads, products and services offered.   Users may decide to disable all the DoubleClick Cookies by going to: Google Ad Settings.Personal Data processed: Tracker; Usage Data.Place of processing: Ireland – Privacy Policy.
  • AnalyticsThe services contained in this section enable the Owner to monitor and analyse web traffic and can be used to keep track of User behaviour.Google Analytics (Universal Analytics) (Google Ireland Limited)Google Analytics (Universal Analytics) is a web analysis service provided by Google Ireland Limited (“Google”). Google utilises the Data collected to track and examine the use of this Website, to prepare reports on its activities and share them with other Google services.
    Google may use the Data collected to contextualise and personalise the ads of its own advertising network. In order to understand Google’s use of Data, consult Google’s partner policy.Personal Data processed: Tracker; Usage Data.Place of processing: Ireland – Privacy Policy – Opt Out.Google Analytics Demographics and Interests reports (Google Ireland Limited)Google Analytics Demographics and Interests reports is a Google Advertising Reporting feature that makes available demographic and interests Data inside Google Analytics for this Website (demographics means age and gender Data). Users can opt out of Google’s use of cookies by visiting Google’s Ads Settings.Personal Data processed: Tracker; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example).Place of processing: Ireland – Privacy Policy – Opt Out.Google Analytics (Universal Analytics) with anonymised IP (Google Ireland Limited)Google Analytics (Universal Analytics) is a web analysis service provided by Google Ireland Limited (“Google”). Google utilises the Data collected to track and examine the use of this Website, to prepare reports on its activities and share them with other Google services.
    Google may use the Data collected to contextualise and personalise the ads of its own advertising network.
    This integration of Google Analytics anonymises your IP address. It works by shortening Users’ IP addresses within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the complete IP address be sent to a Google server and shortened within the US. In order to understand Google’s use of Data, consult Google’s partner policy.Personal Data processed: Tracker; Usage Data.Place of processing: Ireland – Privacy Policy – Opt Out.Matomo (this Website)Matomo is an analytics software used by this Website to analyse data directly without the help of third parties.Personal Data processed: Tracker; Usage Data.Google Analytics 4 (Google Ireland Limited)Google Analytics 4 is a web analysis service provided by Google Ireland Limited (“Google”). Google utilizes the Data collected to track and examine the use of this Website, to prepare reports on its activities and share them with other Google services.
    Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
    In Google Analytics 4, IP addresses are used at collection time and then discarded before Data is logged in any data center or server. Users can learn more by consulting Google’s official documentation. In order to understand Google’s use of Data, consult Google’s partner policy.Personal Data processed: browser information; city; device information; latitude (of city); longitude (of city); number of Users; session statistics; Trackers; Usage Data.Place of processing: Ireland – Privacy Policy – Opt Out.
  • Contacting the UserContact form (this Website)By filling in the contact form with their Data, the User authorises this Website to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.Personal Data processed: email address; first name; last name.
  • Displaying content from external platformsThis type of service allows you to view content hosted on external platforms directly from the pages of this Website and interact with them.
    This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.Google Fonts (Google Ireland Limited)Google Fonts is a typeface visualisation service provided by Google Ireland Limited that allows this Website to incorporate content of this kind on its pages.Personal Data processed: Tracker; Usage Data.Place of processing: Ireland – Privacy Policy.Font Awesome (Fonticons, Inc. )Font Awesome is a typeface visualisation service provided by Fonticons, Inc. that allows this Website to incorporate content of this kind on its pages.Personal Data processed: Tracker; Usage Data.Place of processing: United States – Privacy Policy.Gravatar (Aut O’Mattic A8C Ireland Ltd.)Gravatar is an image visualisation service provided by Aut O’Mattic A8C Ireland Ltd. that allows this Website to incorporate content of this kind on its pages.
    Please note that if Gravatar images are used for comment forms, the commenter’s email address or parts of it may be sent to Gravatar – even if the commenter has not signed up for that service.Personal Data processed: email address; Usage Data.Place of processing: Ireland – Privacy Policy.
  • Interaction with live chat platformsThis type of service allows Users to interact with third-party live chat platforms directly from the pages of this Website, in order to contact and be contacted by this Website‘s support service.
    If one of these services is installed, it may collect browsing and Usage Data in the pages where it is installed, even if the Users do not actively use the service. Moreover, live chat conversations may be logged.WhatsApp Business Chat widget (Meta Platforms Ireland Limited)WhatsApp Business Chat widget is a service for interacting with the WhatsApp instant messaging app and platform provided by Meta Platforms Ireland Limited.Personal Data processed: answers to questions; contents of the email or message; Data communicated while using the service; date of the message; first name; last name; phone number; profile picture; sender of the message; time the message was sent; user content.Place of processing: Ireland – Privacy Policy.
  • Managing contacts and sending messagesThis type of service makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the User.
    These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.Mailgun (Mailgun Technologies, Inc.)Mailgun is an email address management and message sending service provided by Mailgun Technologies, Inc.Personal Data processed: email address.Place of processing: United States – Privacy Policy.HubSpot Email (HubSpot, Inc.)HubSpot Email is an email address management and message sending service provided by HubSpot, Inc.Personal Data processed: email address; Usage Data.Place of processing: United States – Privacy Policy.
  • SPAM protectionThis type of service analyses the traffic of this Website, potentially containing Users’ Personal Data, with the purpose of filtering it from parts of traffic, messages and content that are recognised as SPAM.Google reCAPTCHA (Google Ireland Limited)Google reCAPTCHA is a SPAM protection service provided by Google Ireland Limited.
    The use of reCAPTCHA is subject to the Google privacy policy and terms of use. In order to understand Google’s use of Data, consult Google’s partner policy.Personal Data processed: answers to questions; clicks; keypress events; motion sensor events; mouse movements; scroll position; touch events; Trackers; Usage Data.Place of processing: Ireland – Privacy Policy.
  • Tag ManagementThis type of service helps the Owner to manage the tags or scripts needed on this Website in a centralised fashion.
    This results in the Users’ Data flowing through these services, potentially resulting in the retention of this Data.Google Tag Manager (Google Ireland Limited)Google Tag Manager is a tag management service provided by Google Ireland Limited.Personal Data processed: Tracker; Usage Data.Place of processing: Ireland – Privacy Policy.
  • Traffic optimisation and distributionThis type of service allows this Website to distribute their content using servers located across different countries and to optimise their performance.
    Which Personal Data are processed depends on the characteristics and the way these services are implemented. Their function is to filter communications between this Website and the User’s browser.
    Considering the widespread distribution of this system, it is difficult to determine the locations to which the contents that may contain Personal Information of the User are transferred.Cloudflare (Cloudflare Inc.)Cloudflare is a traffic optimisation and distribution service provided by Cloudflare Inc.
    The way Cloudflare is integrated means that it filters all the traffic through this Website, i.e., communication between this Website and the User’s browser, while also allowing analytical data from this Website to be collected.Personal Data processed: Tracker.Place of processing: United States – Privacy Policy.
  • User database managementThis type of service allows the Owner to build user profiles by starting from an email address, a personal name, or other information that the User provides to this Website, as well as to track User activities through analytics features. This Personal Data may also be matched with publicly available information about the User (such as social networks’ profiles) and used to build private profiles that the Owner can display and use for improving this Website.
    Some of these services may also enable the sending of timed messages to the User, such as emails based on specific actions performed on this Website.HubSpot CRM (HubSpot, Inc.)HubSpot CRM is a User database management service provided by HubSpot, Inc.Personal Data processed: email address; phone number; various types of Data as specified in the privacy policy of the service.Place of processing: United States – Privacy Policy.

Information on disabling interest-based advertising

In addition to the opt-out functionalities offered by any of the services listed herein, Users may obtain more general information on how to opt-out of interest-based advertising in the specific section of the Cookie Policy.

This Web Site uses Trackers. For more information, Users may consult the Cookies Policy.

Legal basis for processing

The Data Controller may process the User’s Personal Data, if one of the following conditions is met:

  • Where Users have given their consent for one or more specific purposes.
  • When the collection of Data is necessary for the performance of a contract with the User and/or any other pre-contractual obligation of the User;
  • When the processing is necessary for the fulfilment of a legal obligation of obligatory compliance by the User;
  • Where the processing is related to a task carried out in the public interest or in the exercise of official powers vested in the Data Controller;
  • Where the processing is necessary for the purposes of a legitimate interest pursued by the Data Subject or a third party.

In any case, the Data Controller is at his disposal to define the specific legal bases that apply to the processing and in particular, whether the collection of the Personal Data is a contractual or statutory requirement or a necessary requirement to conclude a contract.

More information on retention time

Unless otherwise stated herein, Personal Data will be processed and retained for as long as necessary and for the purpose for which it was collected and may be retained for a longer period due to a relevant legal obligation or on the basis of the consent of the Users.

Therefore:

  • Personal Data collected for the conclusion of a contract between the Data Controller and the User shall be retained as such until such contract has been fully concluded.
  • Personal Data collected in the legitimate interest of the Data Controller shall be retained for the time necessary to fulfil that purpose. Users can find specific information related to the legitimate interest of the Data Controller by consulting the relevant sections of this document or by contacting the Data Controller.

The Data Controller may retain Personal Data for an additional period where the User consents to such processing, provided that such consent remains valid. In addition, the Data Controller may be obliged to retain Personal Data for an additional period if this is necessary for compliance with a legal obligation or by order of an authority.

Once the retention period has expired, the Personal Data must be deleted. Therefore, the rights of access, deletion, rectification and data portability may not be exercised after the expiry of the retention period.The Data Controller may retain Personal Data for an additional period where the User consents to such processing, provided that such consent remains valid. In addition, the Data Controller may be obliged to retain Personal Data for an additional period if this is necessary for compliance with a legal obligation or by order of an authority.

Once the retention period has expired, the Personal Data must be deleted. Therefore, the rights of access, deletion, rectification and data portability may not be exercised after the expiry of the retention period.

Users’ rights based on the General Data Protection Regulation (GDPR)

Users may exercise certain rights with respect to the processing of Data by the Data Controller.

In particular, Users are entitled to do the following, to the extent permitted by law:

  • Withdraw your consent at any time. Users have the right to withdraw their consent when they have previously given it for the processing of their Personal Data.
  • Objection to the processing of their Data. Users have the right to object to the processing of their Data if such processing is carried out on a legal basis other than consent.
  • Access to your Data. Users have the right to know whether their Data will be processed by the Data Controller, to obtain information about certain aspects of the processing, as well as to obtain a copy of the Data undergoing processing.
  • Verify and request modification. Users have the right to verify the accuracy of their Data and request that it be updated or corrected.
  • Limit the processing of their Data. Users have the right to limit the processing of their Data. In that case, the Data Controller will only process their Data for the purpose of storing them.
  • Delete or remove Personal Data. Users have the right to obtain the deletion of their Data by the Data Controller.
  • Receive your Data and transfer it to another controller. Users have the right to receive their Data in a structured, commonly used and machine-readable format and, if technically possible, to have it transferred to another controller without hindrance.
  • To lodge a complaint. Users have the right to lodge a complaint with the competent authority for the protection of personal data.

Users shall also have the right to know the legal basis for transfers of Data abroad, including to any international organisation governed by public international law or consisting of two or more countries, such as the UN, and to know the security measures taken by the Data Controller to safeguard their Data.

Details on the right to object to processing

Where the processing of Personal Data is in the public interest, in the exercise of official powers granted to the Data Controller or on the grounds of a legitimate interest of the Data Controller, Users may object to such processing by providing a reason in relation to their particular situation to justify their objection.

Users should be aware, however, that in the event that their Personal Data are processed for direct marketing purposes, they may object at any time to such processing, free of charge and without justification. As soon as the User objects to the processing for direct marketing purposes, the Personal Data may no longer be processed for such purposes. To find out whether Users’ Personal Data are being processed by the Data Controller for direct marketing purposes, Users should refer to the relevant sections of this document.

How to exercise these rights

Any request to exercise the User’s rights may be addressed to the Owner through the contact details provided herein. Such requests are free of charge and the Data Controller will respond to them as soon as possible and always within one month, providing Users with the information required by law. The Data Controller shall communicate any rectification or erasure of Personal Data or limitation of processing to each recipient, if any, to whom the Personal Data has been communicated, unless this is impossible or requires a disproportionate effort. Upon request, the Data Controller shall inform Users about such recipients.

Further information on data collection and processing

Legal defence

The User’s Personal Data may be used for the legal defence of the Data Controller before a court or in the judicial phases prior to a possible lawsuit derived from the inappropriate use of this Website or the related Services.
The User declares to be aware that the Data Controller may be required by public authorities in order to disclose Personal Data.The User’s Personal Data may be used for the legal defence of the Data Controller before a court or in the judicial phases prior to a possible lawsuit derived from the inappropriate use of this Website or the related Services.
The User declares to be aware that the Data Controller may be required by public authorities in order to disclose Personal Data.

Additional information about the User’s Personal Data

In addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual information relating to specific Services or to the collection and processing of Personal Data.

System log and maintenance

For operational and maintenance purposes, this Web Site and any other services provided by third parties that are used may collect system logs, i.e. files that record interaction with this Web Site and that may contain Personal Data, such as the User’s IP address.

Information not contained in this privacy policy

Additional information about the collection and processing of Personal Data may be requested from the Data Controller at any time. The contact information is indicated at the beginning of this document.

Modification of this privacy policy

The Owner reserves the right to modify this privacy policy at any time by notifying Users through this page and, if possible, through this Website and/or if technically and legally possible by notifying Users directly, in the event that the Owner has the necessary contact information for this purpose. It is strongly recommended that you check this page frequently, taking as a reference the date of the last update indicated at the bottom of the page.

In the event that the changes affect the processing activities carried out on the basis of the User’s consent, the Data Controller shall obtain, if necessary, the User’s new consent.The Owner reserves the right to modify this privacy policy at any time by notifying Users through this page and, if possible, through this Website and/or if technically and legally possible by notifying Users directly, in the event that the Owner has the necessary contact information for this purpose. It is strongly recommended that you check this page frequently, taking as a reference the date of the last update indicated at the bottom of the page.

In the event that the changes affect the processing activities carried out on the basis of the User’s consent, the Data Controller shall obtain, if necessary, the User’s new consent.

Personal Data (or Data)

Personal data is any information which, directly, indirectly or in conjunction with other information – including a personal identification number – makes it possible to identify a natural person.

Usage Data

The information collected automatically by this Website (or by third party services used by this Website), may include: the IP addresses or domain names of the computers used by the User connecting to this Website, the URI (Uniform Resource Identifier) addresses, the time of the request, the method used to make the request to the server, the dimensions of the file obtained in response, the numerical code indicating the status of the server response (successful, error, etc.), the country of origin, the characteristics of the browser and operating system used by the visitor, the various time coordinates of the visit (e.g. time spent on each page) and details concerning the visitor’s visit (e.g. time spent on each page) and the details concerning the file obtained in response to the request.), the country of origin, the characteristics of the browser and operating system used by the visitor, the various time coordinates of the visit (e.g. the time spent on individual pages) and details of the path followed within the Application, with particular reference to the sequence of pages consulted, the parameters relating to the operating system and the User’s computer environment.

User

The individual using this Web Site, who, unless otherwise indicated, must be the same as the Stakeholder.

Interested

The natural person to whom the Personal Data refers.

Data Processor (or Processor)

The natural or legal person, public administration, agency or any other institution, which processes the Personal Data on behalf of the Controller, as described in this privacy policy.

Data Controller (or Data Subject)

The natural or legal person, public administration, agency or any other institution, acting alone or jointly with others, that determines the purposes and measures of the processing of Personal Data, including the security measures relating to the operation and use of this Website. Unless otherwise specified, the Data Controller is the Owner of this Website.

This Website (or this Application)

The means by which the User’s Personal Data has been collected and processed.

Service

The service provided by this Website, as described in the legal definitions and references (where available) and on this page or application.

European Union (or EU)

Unless otherwise stated, all references to the European Union in this document include all current Member States of the European Union and the European Economic Area.

Cookie

Cookies are Trackers that consist of small amounts of data stored in the User’s browser.

Tracker

Tracker means any technology – e.g. cookies, unique identifiers, web beacons, embedded scripts, entity tags and fingerprinting – that allows tracking of Users, e.g. by accessing information or storing it on the User’s device.

Legal information

This privacy policy applies only to this Website, unless otherwise stated herein.

Last revised: 21 May 2024

Scroll to Top
WordPress Cookie Plugin by Real Cookie Banner